J. G. Levitt Professional Development

Copyright 2017

jalevitt@cableone.net


www.jglevitt.com

Intended For 


This course is intended for people desiring to improve their ability to write and manage e-mail effectively. 


Purpose 


The primary course objective is to provide information, techniques, and numerous examples to help participants: 

E-Mail Strategies for  Results Course

Learning Objectives 


  1. Organize the message quickly and efficiently
  2. Write a compelling subject line and a strong introductory lead
  3. Use formatting techniques that grab attention and get results
  4. Use a positive tone to improve reader responsiveness
  5. Proofread and review to assure clarity, correctness, and completeness
  6. Use efficient e-mail management strategies
  7. Increase awareness of important legal and ethical e-mail issues


Methods 


The instruction is focused on interactive review, discussion, and application of course techniques.  All instruction is designed to help participants transfer the skills easily and effectively to the workplace.



Comprehensive, Professional Book Provided


E-Mail Strategies for Results, by Julie Levitt, is provided for each course participant.  This comprehensive collection of easy tools to improve e-mail writing and management effectiveness is both a learning tool and an efficient reference for future use.  The book reflects current business trends and standards.


Contents


Introduction: Overview



Part 1:  Plan and Develop the message



Part 2:  Grab Attention and Get Results with Formatting and Tone



Part 3:  Proofread and Review for Clarity and Correctness



Part 4: Use Efficient Management Strategies



Appendix